Quality Associates Sdn Bhd | Elevating the Hospital Food Experience Through Design & Technology
Established in 1986, Quality Associates Sdn Bhd has been at the forefront of transforming hospital patient meal services in Malaysia. We are your strategic partner, integrating world-class technology, innovative food design, and proven management systems to deliver a patient dining experience that promotes healing, satisfies diverse needs, and meets the highest standards of quality and safety.
Guided by our esteemed leadership, Dr. K. Ragunathan DSHS, PhD and Ms. Hooi Phui Kheng, Adv Dip TQM, our team combines deep academic insight in health sciences with advanced practical expertise in Total Quality Management. This unique synergy ensures that our solutions are not only clinically sound but also operationally excellent and sustainable.
We provide a complete, end-to-end ecosystem for hospital patient meal delivery, ensuring food is served at the perfect temperature, with the right texture, and with exceptional quality.
We are the exclusive partner for premier food service technologies, including Burlodge of Italy and SDX of Sweden hot/cold food distribution trolleys, Convotherm Combitherms, and Tecnomac Blast Chillers. This ensures precision cooking, safe chilling, and perfect meal delivery from kitchen to bedside.
Moving beyond mere nutrition, we incorporate Design Thinking methodologies into our food service consultancy. Inspired by the work of Francesca Zampollo, we help you design meals that are not only healthy but also visually appealing, culturally appropriate, and enhance the overall patient experience.
Our systems are designed to meet and exceed stringent local and international standards, including the MSQH, Food Act 2009, and Joint Commission International (JCI) requirements. We build compliance into the very fabric of your operations.
Contact us today to schedule a complimentary consultation and discover how our integrated technology, design, and continuous improvement system can deliver measurable results for your hospital.
